Effective Date: February 4, 2025.
Welcome to EpicScenic (“we,” “our,” or “us”). These Terms and Conditions govern your use of this website. By accessing our site, you agree to these terms. Please read them carefully before using our site or services.
1. Use of the Site
You may use this website for personal, non-commercial purposes only. You agree not to:
• Copy, distribute, or modify any part of the site without prior written consent directly from our team.
• Use the site for illegal purposes or to harm, disable, or overburden its functionality.
• Exploit the site or its content for unauthorized commercial purposes.
2. Intellectual Property
All content on this website, including text, graphics, images, videos, and downloadable resources, is owned by EpicScenic and is protected by copyright laws, unless otherwise stated. You may not reproduce, distribute, or use our content without explicit permission.
3. Affiliate and Third-Party Links
Some links on this website are affiliate links, meaning we may earn a commission if you purchase through these links at no additional cost to you. We are not responsible for the content, services, or actions of third-party websites linked here. Please review their terms and conditions before engaging with their services.
4. Payment and Refund Policy
All payments for custom itineraries, consultations, and other paid services must be made in accordance to the written payment schedule. A deposit or retainer is required to commence work.
Cancellations and refunds:
- If you cancel before we begin any substantive work, we will issue a full refund of amounts paid less non‑refundable third‑party fees (if any).
- Once we begin work (including preliminary research, outlines, supplier outreach, or draft materials), deposits/retainers become non‑refundable. If you cancel after work has commenced, we may, at our discretion, issue a prorated refund based on the portion of the project completed to date, minus any non‑refundable third‑party costs and a reasonable administrative fee to cover time already expended.
- For clarity, “work commenced” includes any time spent on project scoping, research, drafting, supplier communications, or other activities performed on your behalf.
- All cancellation requests must be submitted in writing to the email address provided in the written agreement. Refunds (where applicable) will be processed within 30 days after we confirm the cancellation and final accounting of costs.
No refunds will be issued for completed deliverables provided to the client where the client has approved or accepted those deliverables (including preliminary items if accepted).
5. Disclaimer of Liability
EpicScenic provides travel information and recommendations for informational purposes only. While we strive to ensure accuracy, we are not responsible for errors, omissions, or changes in information. All bookings and services provided by third parties are subject to their terms and conditions, and we are not liable for issues arising from these external services.
6. Privacy Policy Reference
For information on how we collect, use, and safeguard your data, please review our Privacy Policy.
7. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page, unless otherwise stated. Your continued use of the site constitutes acceptance of the revised terms.
8. Governing Law
These Terms and Conditions are governed by the laws of Massachusetts, United States of America. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located in Massachusetts.
9. Contact Information
For questions about these Terms and Conditions, please contact us.